Terms and condition for merchant

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    Merchant Terms and Conditions for eBull.store

     

    Last Updated: October 10, 2023

    These Merchant Terms and Conditions ("Terms") constitute a legal agreement between eBull.store ("we," "our," or "us") and the individual or entity ("you" or "your") registering as a merchant or seller on our multi-vendor marketplace platform ("Platform"). Please read these Terms carefully.

     

    1. Acceptance of Terms

    1.1. By registering as a merchant on our Platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Platform as a merchant.

     

    2. Merchant Account

    2.1. You must create an account to list and sell products or services on our Platform. You are responsible for maintaining the security of your account information.

     

    3. Listing and Selling

    3.1. You may list and sell products or services on our Platform, subject to compliance with our policies, including product listings, pricing, and quality standards.

     

    4. Fees and Payments

    4.1. Fees associated with using our Platform, including sales commission and subscription fees, are outlined in our separate fee schedule. You are responsible for all applicable commissions and charges.

     

    5. Orders and Fulfillment

    5.1. You are responsible for fulfilling orders and providing accurate product descriptions. Failure to fulfill orders or misrepresentation of products may result in account suspension or termination.

     

    6. Customer Service

    6.1. You agree to provide prompt and courteous customer service to buyers, including addressing inquiries, resolving issues, and handling returns and refunds in accordance with our policies.

     

    7. Content and Intellectual Property

    7.1. You retain ownership of your content, including product listings and images. By listing on our Platform, you grant us a non-exclusive, worldwide license to use, display, and promote your content.

     

    8. Privacy

    8.1. Your use of our Platform is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal and business information. By using our Platform, you consent to our Privacy Policy.

     

    9. Termination

    9.1. We reserve the right to terminate or suspend your merchant account and access to our Platform at our discretion, with or without cause.

     

    10. Dispute Resolution

    10.1. Any disputes between you and eBull.store should be resolved through negotiation and mediation. If not resolved, disputes may be subject to arbitration or legal action as permitted by law.

     

    11. Changes to Terms

    11.1. We may update these Terms as needed. Your continued use of our Platform after any changes indicate your acceptance of the updated Terms.

     

    12. Contact Us

    12.1. If you have any questions or concerns regarding these Terms or your merchant account, please contact us at support@eBull.store. 

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